Contact Us

We're here to help! Whether you have questions about our eco-friendly compost bins, need support with your order, or want to discuss wholesale opportunities, we'd love to hear from you.

Get In Touch

Phone: +61415 937 860

Email: admin@betterunderground.com
We typically respond within 1 business day.

Business Name: Better Underground
ABN: 32559319036

Location: New South Wales, Australia

Customer Support Hours

Monday - Friday: 9:00 AM - 5:00 PM AEDT
Saturday - Sunday: Closed

What We Can Help With

• Product questions and recommendations
• Order status and tracking
• Returns and exchanges
• Replacement filter subscriptions
• Wholesale and bulk orders
• General inquiries

Before You Contact Us

You may find answers to common questions in our:

• Shipping Policy
• Returns & Refunds Policy
• FAQ 

We look forward to hearing from you!